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Adora: Customer Service AI Agent

Revolutionize Your
Customer Experience

Enhance your service with AI-powered, real-time, human-like conversations. Your premier solution for customer support & inbound call automation.

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Why you'll love Adora

An AI intelligent assistant for exceptional customer experiences.

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Fast & Simple Setup

Get your AI voice assistant running in minutes and seamlessly integrate it with your existing CRM for flawless AI-driven phone interactions.

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Cost-Efficient Automation

Cut down expenses by automating routine calls, allowing your team to focus on high-priority task. Also easily expand your AI-powered call platform to manage more inbound and outbound calls without major costs or upfront commitments.

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24/7 Availability

Ensure round-the-clock customer service with AI voice agents that never sleep, making sure you never miss a call.

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Quick and Easy CRM Integration

Equip your AI assistant with the knowledge it needs to handle calls like a seasoned agent by uploading company scripts and information.

How it works

Thousands of organizations of all sizes trust Adora to grow their business.

Set up your AI agent

Choose a phone number, voice, language, give it a name to create a custom AI agent that reflects your brand.

Upload to knowledge base

Add company information and scripts to empower your AI agent with the tools to handle customer inquiries like a pro.

Go live

Make your assigned phone number available to your customers and watch as incoming calls are resolved instantly with speed and efficiency.

Scale with ease

Handle over 1 million concurrent calls with our Kubernetes-based infrastructure designed for scalability and high availability.

We specialize in these customer support areas

Adora specializes in some areas

Inquiries and FAQs

Responds to product, service, or policy-related questions like warranties, return policies, or how to use a product.

Customer Account Management

Manages customer accounts, including updating customer profile subscriptions, and service upgrades or downgrades.

Appointment Scheduling

Books appointments during calls in real time, ensuring no opportunity is missed.

Technical Support

Assists customers with troubleshooting products or service-related technical issues like resolving software malfunctions or configuration issues.

Returns, Refunds, and Complaints

Processes product returns, handles refund requests, and manages customer dissatisfaction like addressing complaints about defective products or delayed deliveries.

Automated Ticket Handling

Automatically create or update tickets in your CRM, route the case to the appropriate team (collections, service team, billing, or finance), Triggers automatic follow-up emails or texts after an interaction, Sends reminders to agents for unresolved tickets or pending customer inquiries.

Customer Retention and Loyalty

Handles subscription cancellation calls and offering incentives or loyalty rewards and discounts to retain customers considering cancelling a service

Use Cases

A glimpse into how Adora streamlines various aspects of customer service across different industries.

Healthcare
Healthcare

Adora can answer frequently asked patient questions (FAQs) about appointments, billing, or basic medical inquiries, reducing the burden on medical staff. This allows them to focus on providing personalized care.

Law firm
Law firm

Adora provides instant troubleshooting and answers to frequently asked questions, freeing up human agents for more complex issues.

Auto Repair
Auto Repair

Adora's platform enables customers to seamlessly explore service options, schedule appointments, and receive instant confirmations, thereby minimizing wait times and optimizing the auto repair process.

Beauty Salon & Spa
Beauty Salon & Spa

Clients can inquire about appointments, schedules, or service details using natural language. Adora understands their intent, retrieves information from your system, and provides real-time updates.

Our Trusted Partners

We collaborate with industry-leading organizations to deliver cutting-edge solutions for your business.

Try Adora Now

Start transforming your business

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Testimonials

What our clients are saying about Adora.

Frequently Asked Questions

You'll find answers to some of the most commonly asked questions about our AI customer support solution.

Can I cancel my subscription at any time?

We offer flexible subscription options, allowing you to adjust or cancel your plan as per your business requirements, with transparent and simple cancellation policies.

Can the solution be customized to suit my business’s specific needs?

Is it possible for Adora call to manage multiple branches?

Is there any setup fee involved?

Can I change my plan anytime

Is there a cancellation fee?

What happens if I exceed the usage limits of my plan?