Terms of use
Welcome to Adora
Adora is a B2B AI-powered customer service platform provided by Poulina Inc. These Terms of Use govern your access and use of our Services. By using Adora, you agree to comply with these Terms.
Definitions
Adora
Refers to the platform and services provided by Poulina Inc.
User
Refers to businesses and authorized individuals accessing the platform.
Content
Includes any data, text, or media uploaded, processed, or generated using the Services.
Use of Services
Adora is designed to streamline customer service processes through AI-powered tools. Users must adhere to the following:
1. Eligibility
You must be a registered business entity or authorized representative to use Adora.
2. Account Responsibilities
- Maintain the confidentiality of login credentials.
- Notify Adora immediately of unauthorized account use.
3. Permitted Use
You may use Adora only for lawful business purposes.
4. Prohibited Activities
- Use the platform for fraudulent or illegal activities.
- Modify, reverse-engineer, or decompile Adora’s code.
- Introduce malware, spam, or other disruptive elements.
Subscription and Billing
1. Payment Terms
- Subscription fees are billed monthly or annually, depending on your plan.
- Payments are non-refundable unless explicitly stated otherwise.
2. Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of the billing cycle.
3. Changes to Fees
Adora reserves the right to adjust subscription fees with prior notice.
Intellectual Property
Adora and all related materials are the intellectual property of Poulina Inc. Users are granted a non-exclusive, non-transferable license to use the platform for their business operations.
Limitation of Liability
Adora is provided "as-is" without warranties of any kind. Poulina Inc. is not liable for:
Losses
Caused by user error, third-party service failures, or interruptions.
Indirect or Consequential Damages
Not covered under liability.
Termination
Adora may suspend or terminate your account if you violate these Terms. Upon termination, access to all platform features will cease immediately.
Governing Law
These Terms are governed by the laws of Ontario, Canada.
Changes to Terms
We may update these Terms periodically. Continued use of the Services constitutes acceptance of any modifications.
Contact Us
info@adoratech.ai
Phone
3065510212